1. What is a text message?
   
2. Do people want to receive messages on their phone?
   
3. Is the service difficult to use?
   
4. What is Commodity Update?
   
5. What is the Update Message Center?
   
6. Can I provide the service to my customers?
   
7. How much does the service cost?
   
8. Are volume discounts available?
   
9. How do I sign up for a Commodity Update Account?
   
10. Do I have to sign any long-term contracts?
    
11. Will Commodity Update’s service work on my phone?
    
12. Do I need to do anything to my cell phone account to allow me to receive
    messages?
    
13. How much information can I receive on my phone?

1. What is a text message?
A text message is a short (generally 160 characters or less) message that can be sent or received on the screen of your mobile phone. Text messages are similar to emails with the added advantage mobility. There are over 193 million mobile phone subscribers in the United States. All mobile phones sold today have the ability to send and receive text messages.

2. Do people want to receive messages on their phone?
Yes. Consumers are always seeking relevant and unique ways to save themselves time and money. Subscribers are opting in to receive these messages. Commodity Update’s service is 100% “opt-in.” We utilize a double opt-in process authenticate mobile phone numbers and the subscribers desire to receive messages.

Commodity Update’s service can reach anyone with a text enabled mobile phone (95% of phones sold today). According to a Yankee Group report, 5 billion text messages were sent in the U.S. every month in the first quarter of 2005.

3. Is the service difficult to use?
No. If you can use a telephone you’ll have no problem with the service.

4. What is Commodity Update?
Commodity Update provides a service that leverages technology to deliver critical commodity market data and other information to the end users’ mobile phone or other handheld device. The customer has complete discretion over what information will be delivered and can customize an “information set” which specifically compliments their operation, needs, and marketing objectives.

5. What is the Update Message Center?
The Update Message Center is a tool that business and other users utilize to send critical alerts and product and other information directly to users who "Opt In" to receive information from the user. Mobile messaging is quickly becoming the most direct, widest reaching, and most cost effective communication medium in the world. The Update Message Center brings users the ability to leverage this medium in ways customized to their needs.

6. Can I provide the service to my customers?
Yes. Businesses often provide the Commodity Update service to their customers as a promotional product or goodwill gesture. Businesses can provide commodity market information on its own or in combination with the Update Message Center which allows business to provide promotional or other relevant information to their customers.

7. How much does the service cost?
Individual plans start at $9.95 per month. Discounts are available through certain retailers you may already work with. Click to see additional information about Individual Plans or Business Plans.

8. Are volume discounts available?
Yes. Contact us by Email or call toll free at (866) 376-6094 with your specific needs and we’ll customize a solution.

9. How do I sign up for a Commodity Update Account?
Sign up through the “Subscribe” links on our Home Page or simply click here.

10. Do I have to sign any long-term contracts?
No. There are no contracts to sign and you can use the service on a month to month basis.

11. Will Commodity Update’s service work on my phone?
Our service works with 95% of cell phone carriers in the United States. Contact us with you number and service provider to confirm whether the service will work with your carrier.

12. Do I need to do anything to my cell phone account to allow me to receive messages?
You may need to activate text messaging capability with your cell phone company. Most carriers offer packages with cost ranging from free to $5 per month. Unlimited message packages are available from most carriers.

13. How much information can I receive on my phone?
Industry standards dictate that a maximum of 160 characters of information can be delivered in an individual text message. To the extent large amounts of information need to be sent or received multiple messages can be sent to the user at no additional cost.